Customer Stories That Speak for Themselves

This was a large hardscape project encompassing all perimeter areas of our home to include a terraced patio, lower patio, extended and wide front and back walkways and several stone stairs. The project was challenging due to the large paver and block sizes, complexity of the patterns, varied elevations, additional rock features and aggressive timelines. Taylor Ly, Toby, Alberto, Michael and the rest of the team met and exceeded every expectation I had for this project. Communication was exceptional throughout both the planning and implementation phases. As the project lead, Taylorâ s ability to anticipate and over deliver was second to none. Additionally, it was a pleasure to see a team of people work so well together. This project to approx 16 days to complete and required 12-14 hour days to meet the deadline. As a final note, I just want to express my sincere gratitude for Traditional Concepts professionalism, integrity and desire to please their customers. EXTREMELY WELL DONE!!!

Communication was great! Taylor and his guys were very precise in laying the first layer of blocks and made sure everything was level all the way to the top of my raised garden. Great work ethic. Cleaned up at the end of each day. I would definitely use them again for any landscaping needs.

These young men have great follow up , very conscientious, attention to detail and very polite . A rare find today! Awesome job and service !

Great customer service! Meet commitments and follow up on items to complete the project without having to chase them down! Have recommended them and will continue to do so! Did a great job on the project! Completely cleaned up and even returned with me calling to make sure system was performing as purchased and spent extra time to make sure we knew how to use properly!

We love our new lights. Taylor and the Traditional Concepts team were great. Quoting was quick and easy with good communication via text throughout!

Update: Taylor and team have also done our irrigation and landscaping and all experiences have been fantastic. Very thankful for them.

Traditional Concepts provides expert lawn irrigation consultation, installation and service.  They are very professional and courteous.  It is clear to me that Taylor, our representative,  and his crew understands the value of exceptional customer service.  They assisted us in understanding their process, answering our questions and completing our project with high degree of professionalism and care.  I highly recommend you consider consulting with Traditional Concepts for you lawn irrigation installation and servicing needs.  We are extremely happy with the work they did for us.

Traditional Concepts installed a new irrigation system for my yard.  They did a great job designing the layout.  The entire yard is covered so I don't have any dead spots.  The process was very easy.  It only took them one day to install the irrigation system.  They also left my yard clean and in the same condition that they found it.  They respond very quickly to any questions.  My yard looked amazing last summer because of their work.